Loading...

Return & Exchange (5)

2954 views   April 17, 2021

  • What is your return policy?

    Kindly observe that we do not offer a direct exchange service. You are eligible to return your goods and receive a full return of any purchased products within 30 days of receiving your order. Prerequisite, products must be unused and in original conditi...
    Read more

  • What is your exchange policy?

    Kindly observe that we do not offer a direct exchange service. If you are not satisfied with your purchase and would like to receive a different product, you are most welcome to send back your purchase within 30 days of receiving your item for a full ref...
    Read more

  • Have you received my return?

    Once your returning package has been received, it is processed and inspected before we proceed in approving or disapproving the respective return, you will be notified by email confirming that goods arrived on our side. If you have any questions, feel fr...
    Read more

  • When will I be refunded?

    We will refund you as soon as your return is approved, please accept 2-5 banking days thereafter before visible in your account.
    Read more

  • Oops - I have received an incorrect product not ordered, what now?

    We do apologize – Notify us on Customer Service right away and please provide your order number.  
    Read more